Data Center Management

Discover the benefits of a complete data center process workflow: paperless, flexible, and efficient.

Data Center Workflow: Redefining Efficiency

Quick and easy commissioning

In just a few steps, you can create new orders and then find out about the status of processing at any time.

  • Ticket Creation
  • Setting Deadlines
  • Prioritization of Orders
  • Order Monitoring
  • Automatic E-Mail Notifications
  • Acceptance Protocols & Proof of Performance
  • Financial & SLA Reports

Overview of all processes

You always have an overview of all orders and can perfectly plan and monitor all processes and procedures.

  • Dashboards
  • Order Monitoring
  • Employee Coordination
  • Scheduling
  • Accounting
  • Controlling and reporting
  • Material Procurement and Warehousing
  • Documentation and Inventory

All data available on site

All order data can be retrieved on site. Orders can be processed via the mobile apps and the results can be reported back promptly.

  • Paperless
  • Complete Order Processing
  • Taking of Material from the Warehouse
  • Recording of Services
  • Registration of Inventory
  • Labeling with Stickers
  • Online & Offline Data Access

Perfect productivity solutions for data centers

Different applications and apps are available for a variety of tasks in data centers.

Customer
Management
Technician App
Inventory App
Administration
+ Projects Full Full
Manage projects Full Full
+ Orders Partial Partial Partial
Dashboards Full Full Full
Create tickets and orders Full Full
Scheduling of orders Full Full
Prioritization of tickets Full Full
Import of order data Full Full
Search Full Full
Assignment to technicians Full
Offline operation Full
Billing of services Full Full
Billing of material usage Full Full
Status reporting Full Full
Interface to DCIM systems Full Full
Team Permissions Full Full Full
Attachments Full Full Full
Photos Full Full Full
Documentation Full
E-mail notifications Full Full
+ Employee Partial Partial Partial
Dashboard Full
Absences Full
Status reporting Full Full
Availability Full Full
Utilization statistics Full
Reference data Full
+ Accounting Full
Billing Full
Order lists Full
Budgets Full
+ Controlling Partial Full
Services rendered Full
Material usage Full
Reports: Order Processing Full Full
Reports: SLA compliance Full Full
+ Warehouse Partial Partial
Reference data Full
Stocktaking Full
Stocks Full
Ordering Full
Material withdrawals Full Full
Returns of materials Full Full
Offline operation Full
+ Inventory Partial Partial
Hardware data Full
Racks and Areas Full
Device Registration Full Full
Location Registration Full Full
Searching for device data Full Full
Offline operation Full
+ Customers Full Full
Reference data Full Full
Data Centers Full Full
Departments and Groups Full Full
Accounts Full Full
Budgets Full Full
+ Reference data Full
Locations Full
Areas Full
Warehouses Full
Non-operating hours Full
Materials and prices Full
Services and prices Full
Tätigkeiten Full
Scripts Full
Agreements Full
Suppliers Full

Data Center Services

We offer you a wide range of services related to the operation of a data center.
These services include both the provision of on-site personnel and the control and coordination of orders, employees and other process activities via our headquarters.

Inventory

Complete registration of the hardware

Our technicians record all the necessary device data electronically on site.

All devices are given a unique identifier and are provided with a sticker with a DataMatrix barcode.

The data can then be made available to you in the desired form.

Collaborate with internal teams

Our inventory app is used for inventory.

This app makes it possible for several teams to record the technology in the data center at the same time and independently of each other.

Query of inventory data

With the help of the inventory app, the device data can be queried and checked at any time on site in the data center.

For this purpose, the barcodes on the device stickers, in the app are scanned and the device data is requested.


References

atos siemens noris

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+49 (0)89 32 37 75 25