Always keep an eye on all important activities. Simple planning and coordination of tasks, combined with a wide range of structured processes for material management and finances, all the way to infrastructure documentation. All administrative areas are integrated into this portal.
Clearly defined processes for all areas of activity and all employees in the data center enable smooth and efficient execution of all tasks.
Always maintain an overview of current orders and keep track of their status. Important events are also highlighted in the dashboards.
New orders are stored in the central order intake area and can be processed there. Missing or additional required information can be communicated directly with the order submitters.
All orders can be processed by teams across all status levels. At any time, both the status of the orders and the current handlers are visible to all team members.
Order management and coordination can be handled by teams directly on-site or by other teams at any location. This allows workload distribution across teams to be balanced very flexibly during order processing.
Optimal collaboration within teams through precise planning of schedules and available resources. Employees can be scheduled for tasks in advance based on their availability. The order of tasks can be quickly and flexibly adjusted according to priorities when needed. You always have all important data in view.
The employee dashboards always show the current status and availability of technicians at the location. This makes coordination, especially of prioritized orders, very fast and flexible.
Order and employee calendars are available for scheduling order appointments. This helps avoid scheduling conflicts and, above all, overload situations.
All orders can be easily and clearly assigned to one or more technicians. This provides employees with all necessary information about upcoming tasks and especially about the scheduled dates in advance.
Capacity overviews provide a quick snapshot at any time of the required and available resources for upcoming tasks. This allows capacities or schedules to be adjusted in a timely manner.
You always have an overview of the most important financial data of your projects, and project billing is seamlessly integrated into daily work processes. Required reports can be retrieved at any time with up‑to‑date data.
The complete billing of all orders is carried out in order management. This includes material and service costs, for which special prices within framework agreements can be defined if necessary. Order and billing data can be transferred at any time to other ERP and financial accounting systems.
Important key figures keep you informed at all times about processing times and service quality. You can also review material usage and services provided in a timely manner. For accounts and budgets, you have access not only to current figures but also to projections for future billing periods.
Reports in multiple formats are available for both key figures and additional evaluation lists. Depending on requirements, you can choose between reports for internal analysis and reports intended for customers.
With the help of warehouse management, you always have an up‑to‑date overview of the inventory in the material warehouse. You receive timely notifications about required reorders and can fully monitor ordering processes.
Centralized management of all material warehouses simplifies many important processes within data centers. Warehouse management not only maintains all item master data but also ongoing numbering and labeling for items in stock.
You can centrally record all incoming and outgoing goods. The recording processes themselves are fully integrated into the workflows. This ensures that up‑to‑date inventory information is always available for all warehouses.
Managing material orders is another integral part of warehouse management. You receive timely information about required reorders and can record orders easily and clearly. Required order data can be forwarded to ERP systems if needed.
An important component of work processes within a data center is the documentation of activities and the availability of up‑to‑date inventory data. Documentation is most effective when it is an integrated part of standard workflows.
All work in the data center is centrally recorded and logged electronically. This ensures that all processes are transparent, traceable, and verifiable. Current statuses and changes can be queried at any time using the search functions. This includes both the locations of hardware in the data center and all cable connections between devices.
The inventory of the data centers can be recorded both during the setup of new areas and for existing areas. Numerous functions for inventory management are available both in the management site and in the Engineer App.
In the customer area, you can create new orders in just a few steps and check the processing status at any time.
All order data is available on‑site. Orders can be processed via the mobile apps and results can be reported back promptly.
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