Order management

All important activities always in view. Simple planning and coordination of work combined with a large number of structured processes for material management and finances to the documentation of the infrastructure. All areas of administration are integrated in this portal.

Clearly defined processes for all areas of activity and employees in the data center, allow you to carry out all work smoothly and efficiently.


Orders

Dashboards for orders

Have an overview of the current orders at all times and keep an eye on their status. In addition, important events are signaled to you in the dashboards.

Orders

New orders are stored in the central order receipt and can be processed there. Missing or further required information can be communicated directly with the customer.

Teamwork

All orders can be processed in teams, consistently in all statuses. At any time, the status of the orders as well as their current status is available for all team members. editor.

Remote site management

The management and coordination of the orders can be carried out by the teams directly on site or by other teams at any given time. location. This allows the workload of the teams to be balanced very flexibly when processing the orders.

Planning of all processes

Optimal collaboration within the teams through precise planning of appointments and available resources. Employees can be scheduled for tasks in advance according to the available times. The order of the work can be can be adapted quickly and flexibly according to priorities if necessary. You always have all the important data at a glance.

Employee coordination and scheduling

Employee dashboards

Employee dashboards always reflect the current status and availability of technicians at the site. Coordination, especially of prioritized orders, is thus possible very quickly and flexibly.

Scheduling appointments

Order and employee calendars are available for planning the order dates. This can avoid scheduling overlaps and, above all, overloads.

Coordination of employees

All orders can be easily and clearly assigned to one or more technicians. This gives employees all the information they need in advance regarding the upcoming work and in particular the planned dates.

Overview of capacities

The overviews of the capacities provide a quick overview of the required and available resources at any time for the upcoming work. This allows capacities to be adjusted in good time, or the upcoming dates to be adjusted.

Overview of finances

You always have the most important financial data of the projects at a glance and the billing of the projects takes place smoothly within the daily work processes. The required reports can be retrieved at any time with the current data.

Accounting, Controlling and Reporting

Accounting

The complete billing of all orders takes place in the order management. This includes material and service costs, for which special prices may also be charged within framework agreements can be determined. The order and billing data can be transmitted to other ERP and financial accounting systems at any time.

Controlling

Important key figures always provide you with up-to-date information about processing times and service quality. You can also check the use of materials and services provided in a timely manner. For accounts and budgets, in addition to the current figures, projections for future billing periods are also available.

Recent Reports

For the key figures as well as for other evaluation lists, reports are available in several forms of presentation. Depending on the requirements, you can choose between reports for internal analyses as well as reports specific to customers.

Warehouse Management

With the help of warehouse management, you always have an up-to-date overview of the stocks in the material warehouse. You will receive prompt notifications of required reorders and can Fully monitor order processes.

Material procurement and warehousing

Material storage

The central management of all material warehouses simplifies many important processes within the data centers. The warehouse management not only manages all article master data, but also sequential numbering and Markings for the items in stock.

Always up-to-date stock levels

You can record all incoming and outgoing goods centrally. The recording processes themselves are fully integrated into the work processes. This means that you always have the latest stock information for all warehouses Available.

Management of orders

The management of material orders is another integral part of warehouse management. You will always receive timely information about required reorders and can enter the orders easily and clearly. Required order data can be forwarded to ERP systems if required.

Documentation

An important component of the work processes within a data center is the documentation of the activities and the availability of up-to-date inventory data. The activity of documentation is best accomplished when it is part of the usual work processes.

Documentation and inventory

Integrated documentation

All work in the data center is recorded and logged centrally electronically. This makes all processes transparent, i.e. traceable and verifiable. Current statuses and changes can be queried at any time with the help of the search functions. This includes both the locations of the hardware in the data center and all cable connections between the devices.

Centralized inventory management

The inventory of the data centers can be recorded during the construction of new areas as well as for existing areas. A variety of functions are available for inventory, both in the administration area and in the Mobile-App.


Productivity solutions tailored to your business

Simple and fast ordering

In the customer area, you can create new orders in just a few steps and then inform yourself at any time about the status of the processing.

All data available on site

All order data can be called up on site. Orders can be placed via the mobile apps and the results are reported back promptly.

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