Create, track, and review orders.
In the customer area, you have full control over all activities,
that you want to do in the data center. This is regardless of whether the work is carried out by internal technicians or
external service providers.
Stay organized and pull all the strings. Whether it's a small job or a large project, Datacenter Workflow can help you meet any challenge.
In just a few steps, you can create new orders and then inform at any time about the status of the processing.
For all different types of activity, you can find the necessary Record data and requirements easily and clearly. Worklists can be used at any time imported from other DCIM systems.
For each order, you can set the execution time and completion date individually. Within the orders, individual appointments can be defined for different activities.
You can place important and urgent orders as prioritized orders. You can also schedule work outside of normal business hours.
Always be informed about the current status of the projects
You have a complete overview of all your orders at all times. Important information is provided to all team members, so that all project participants remain informed about the status of the work at all times.
Automatic notifications via email can be set up for important milestones. These notifications can also be configured for critical events so that You will always be informed promptly about problems.
All services provided for your orders will be delivered to you after completion of the work. clearly displayed. You can check the information and confirm the acceptance of the activities. After acceptance, invoicing takes place.
All important figures and reports available at any time
A variety of reports are available for your projects. You can get an overview of the most important financial data at any time and thus better plan current and future projects.
Compliance with SLAs can be queried for all orders. This means that you are always informed about the quality of the services and can make adjustments to the agreements if necessary.
On the Management Site, you always have an overview of all orders and can plan and monitor all processes and procedures perfectly.
All order data can be called up on site. Orders can be placed via the mobile apps and the results are reported back promptly.
Talk to a sales expert to learn more. Mon. – Fri. 9:00 a.m. – 5:00 p.m.
+49 (0)89 32 37 75 25