All important order data is always up-to-date on site. The technicians have access to all important order data when carrying out the work, with the help of the mobile app. The app also documents all work and records material deployments and services. The entire operation is paperless and the work processes are transparent and traceable for all parties involved at all times.
With Datacenter Workflow, digital transformation is not just a buzzword, but the best example of a successful Change into a modern age.
Always keep track of everything and be completely paperless about all current and upcoming work. The mobile app dashboard is the technicians' communication hub.
For the completion of daily work, work lists with all the necessary information are available. The lists can be sorted and filtered by important data. Each entry can be edited individually, marked as done, or e.g. for a later processing.
The status of the orders and the associated activities are entered directly on the mobile device and thus always reported back to the administration in a timely manner. This means that communication is clearly defined within the processes. Further communications, by phone, e-mail, etc. are therefore no longer necessary. Additional information can also be entered directly in the app for the respective orders.
As part of their work on site in the data center, each technician records via the mobile app, all materials used, as well as all services provided. As a result, the most important billing data is already available for administration when the work is completed.
The mobile apps can be used completely offline, i.e. without a direct data connection. Communication with the administration takes place when a connection is available. Status messages and new order data are then transmitted to or from the mobile device.
The collection of material taken from the warehouse is easy and fast in the mobile app. All you have to do is scan the barcode of the item.
Technicians can record any material they take from the warehouse directly in the mobile app. For this purpose, the barcodes of the articles can also be scanned directly with the help of the app.
For the labeling of cables with individual designations, the mobile app has a print function. On common mobile label printers, the labels can be printed out and can be applied directly to the cables.
With the mobile printing solution for labels, you can capture all devices on site and write on them directly. All components are assigned a unique identifier, which is also printed on the labels as a Data Matrix barcode. These barcodes can also be scanned at any time to search for device data.
With the help of the Inventory-App, any device already installed and all new devices, be provided with an identifier and registered. The app has a printing function, including the creation of a 2D DataMatrix barcode.
You can record all changes to the racks or equipment directly in the inventory app. Whether installation, removal, conversion of the devices or changes to the devices, all important data can be in the Inventory-App. This means that the inventory data of the data center remains centrally stored and always up-to-date.
Within the Inventory-App, technicians have the option of querying rack and equipment data and making important device data and parameters on your mobile device. Here, too, the app offers a quick query or search for device information with the help of the barcode scanning function.
In the customer area, you can create new orders in just a few steps and then inform yourself at any time about the status of the processing.
On the Management Site, you always have an overview of all orders and can plan and monitor all processes and procedures perfectly.
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+49 (0)89 32 37 75 25