Data Center Management
Discover the advantages of a fully digital, flexible, and efficient workflow for data centers.
Discover the advantages of a fully digital, flexible, and efficient workflow for data centers.
Create new orders in just a few steps and keep track of the processing status at all times.
Keep track of all orders at any time and plan and monitor all processes efficiently.
All order data is accessible on-site. Orders can be processed using the mobile apps, and results can be reported back promptly.
A wide range of applications and apps is available for various tasks in data centers.
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Customer
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Management
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DC-Engineer App
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Administration
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| + Projects |
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| Manage projects |
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| + Orders |
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| Dashboards |
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| Create tickets and orders |
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| Order scheduling |
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| Ticket prioritization |
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| Import of order data |
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| Search |
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| Assignment to technicians |
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| Offline mode |
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| Billing of services |
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| Billing of material usage |
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| Status messages |
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| Interface to DCOM systems |
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| Team permissions |
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| File attachments |
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| Photos |
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| Documentation |
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| Email notifications |
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| + Employees |
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| Dashboard |
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| Absences |
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| Status messages |
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| Availabilities |
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| Workload statistics |
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| Master data |
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| + Accounting |
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| Billing |
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| Order lists |
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| Budgets |
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| + Controlling |
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| Provided services |
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| Material usage |
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| Reports: Order processing |
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| Reports: SLA compliance |
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| + Warehouse management |
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| Master data |
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| Inventory |
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| Stock levels |
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| Procurement |
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| Material withdrawals |
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| Material returns |
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| Offline mode |
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| + Inventory |
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| Hardware master data |
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| Racks and areas |
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| Device registration |
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| Registration of connections & ports |
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| Registration of installation locations |
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| Registration of cabling |
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| Search device data |
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| Search cables |
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| Search connections |
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| Search routes |
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| Offline mode |
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| + Customers |
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| Master data |
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| Data centers |
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| Departments and groups |
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| Accounts |
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| Budgets |
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| + Master data |
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| Locations |
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| Areas |
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| Warehouses |
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| Downtimes |
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| Materials and prices |
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| Services and prices |
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| Activities |
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| Text modules |
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| Framework contracts |
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| Suppliers |
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We offer a wide range of services related to the operation of a data center.
These services include both on‑site personnel as well as the management and coordination of orders, employees, and other process workflows through our central offices.
Our technicians record all required device data electronically on-site.
All devices receive a unique identifier and are labeled with a DataMatrix barcode sticker.
The data can then be provided to you in the desired format.
Our inventory app is used for the inventory process.
This app enables multiple teams to record equipment in the data center simultaneously and independently.
Using the inventory app, device data can be queried and verified on-site in the data center at any time.
To do this, the barcodes on the device labels are scanned in the app and the device data is retrieved.
Talk to a sales expert to learn more. Mon–Fri 9:00–17:00.
+49 (0)89 32 37 75 25